Shipping & Returns

Shipping Policy

Last updated: November 28, 2022 

We only ship to validated addresses within the United States. Our shipping origin is Maryland, USA. Please note that some products may have restrictions and may not be eligible for shipping.

We strive to dispatch orders on the same business day, and make every effort to process and ship orders as quickly as possible. Orders are typically shipped on the same business day if placed before 4pm EST Monday through Friday, subject to postal availability. For same-day dispatch on Saturdays, orders must be placed before 3pm EST. Please note that there is no shipping on Sundays, as the postal office is closed. Free shipping is offered via USPS First Class Mail, with faster options available for an extra fee at checkout.

When you place an order, we will provide estimated shipping and delivery dates based on the availability of your items and the shipping options you select. Estimated shipping dates may be displayed on the shipping quotes page, depending on the shipping provider you choose.

Shipping rates for our products are calculated based on weight. The weight of each item can be found on its detail page. To adhere to the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Return and Refund Policy

Last updated: November 28, 2022

Thank you for shopping at Reservo Arms.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: 

By email:

By visiting this page on our website:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

 The Goods were purchased in the last 14 days

• The Goods are in the original packaging

• The Goods were not used or damaged

The following Goods cannot be returned:

 The supply of Goods made to Your specifications or clearly personalized.

• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

 The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

 The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Reservo Arms, 325 ELLINGTON BLVD #363, GAITHERSBURG, MD 20878

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery. 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email:

By visiting this page on our website: